
How to Write a Marketing Email That Converts | Tips & Strategies
September 9, 2025
Let's be honest: the average inbox is a battlefield.
Every single day, your subscribers are getting hammered with promotions, newsletters, and updates, all fighting for just a few seconds of their attention. Most of these emails share the same fate—they land in the trash, unopened and unread.
Why? Because generic, broadcast-style messages just don't cut it anymore. An email that tries to talk to everyone ends up talking to no one.
The biggest mistake I see marketers make is treating their email list like a monolith. They blast the same offer, the same announcement, and the same content to thousands of people with completely different needs, interests, and pain points. This is a one-way ticket to the unsubscribe button.
It's Time to Move Beyond the Template
Success in email marketing isn't about finding the perfect template or using the fanciest design. It’s about connection. Your goal is to make each person on your list feel like you wrote that email just for them. This requires a fundamental shift in how you think—from just "sending emails" to actually building relationships.
To get there, every single email you write must provide genuine value. Before you hit send, ask yourself what problem you're solving for the reader.
- Are you giving them an exclusive discount they can't get anywhere else?
- Are you sharing an insight that will help them do their job better?
- Are you telling a story that will make their day a little more interesting?
The most effective marketing emails feel less like an advertisement and more like helpful advice from a trusted expert. When your audience knows opening your email is worth their time, you’ve already won half the battle.
The Power of a Strategic Approach
Even with all the noise, email marketing is still an incredibly powerful tool when you do it right. I'm not just saying that. In fact, 89% of marketers lean on it as their main channel for generating leads, and for good reason.
The channel can pull in an average return on investment (ROI) of €42 for every euro spent. That’s not just a number; it’s proof of its massive potential for driving real business growth. You can dig deeper into the impact of strategic email campaigns with this data from Emailchef.
That kind of success doesn't happen by accident. It comes from a strategic approach that puts the reader's experience first. This guide is all about reframing how you think about writing a marketing email, focusing on the three pillars that turn unopened messages into conversions and loyal customers.
Before we dive into the nitty-gritty, it helps to have a simple framework in mind. I've found that the best emails, no matter the industry, all nail these three core concepts. Think of them as your foundation for every campaign you build.
The Three Pillars of High-Converting Emails
Pillar | Core Focus | Key Action |
---|---|---|
Audience Understanding | Knowing who you're talking to | Create detailed reader personas and segment your list based on behavior and interests. |
Clear & Compelling Message | Delivering tangible value | Craft a single, focused message that solves a specific problem or meets a need. |
Action-Oriented Design | Guiding the reader | Use a clean layout, scannable copy, and a clear call-to-action (CTA) to drive clicks. |
Mastering these three areas is what separates the emails that get deleted from the ones that get results. Now, let’s get into how to put them into practice.
Define Your Goal Before You Write a Word
Jumping into your email editor without a clear plan is like starting a road trip without a destination. You might end up somewhere interesting, but you probably won't arrive where you intended. The most effective marketing emails are thought through long before you type a single sentence. This first step is what separates a high-impact campaign from another message that gets instantly deleted.
Every email you send should have one primary goal. Seriously, just one. Trying to do too much at once—announcing a product, sharing a blog post, and asking for a review—just confuses your reader and completely dilutes the message.
Before you write, you need to be able to finish this sentence: "After reading this email, I want my subscriber to..."
The answer to that question becomes your north star. It will guide your subject line, your body copy, and your call to action, making sure every single element works together toward that one, measurable outcome.
Identify Your Primary Email Objective
Your goal is going to change from one campaign to the next. That's fine. The key is to lock in a specific, singular objective for each email you build. Think about what you need to accomplish at this exact moment in your marketing funnel.
Most email marketing goals tend to fall into one of these buckets:
- Driving a Direct Sale: Pushing subscribers to buy a specific product, usually tied to a promo, new release, or a limited-time offer.
- Generating Leads: Getting readers to sign up for a webinar, download an ebook, or book a consultation call.
- Announcing New Products or Features: Building hype and awareness around a new launch to drive initial interest and get those early adopters.
- Nurturing Existing Leads: Building trust and providing value to move subscribers closer to a buying decision without a hard sell.
- Gathering Feedback or Reviews: Asking customers to share their experiences to build social proof and help you improve your stuff.
- Increasing Brand Engagement: Sending readers to your latest blog post, social media channels, or a community forum to keep them in your orbit.
Beyond just getting someone on your list, a huge goal for many emails is lead nurturing. Understanding powerful B2B lead nurturing strategies can help you define much more impactful email objectives and move prospects forward.
Key Takeaway: An email without a single, clear purpose is just noise in someone's inbox. Define your "one thing" first, and you’ll find that writing a compelling marketing email becomes dramatically easier.
Segment Your Audience for Maximum Impact
Okay, so you know what you want to achieve. The next question is who you're talking to. Sending a blanket email to your entire list is a recipe for low engagement and a one-way ticket to the spam folder.
Good segmentation ensures your message lands with the people most likely to actually care about it.
Forget basic demographics like age or location. The real power is in segmenting based on user behavior and intent. This lets you tailor your message to where your subscribers are in their journey with your brand.
Here are a few practical ways I like to segment an audience:
- Purchase History: Group customers based on what they've bought before. This is perfect for sending targeted emails about complementary products or new arrivals in a category they already love.
- Website Behavior: Create a segment for people who visited specific pages (like your pricing page) but never converted. These folks have shown clear interest and are prime for a gentle nudge.
- Engagement Level: Split your list into your most active subscribers (the ones who open and click often) and your inactive ones. You can send exclusive perks to reward your loyal fans and run a re-engagement campaign for those who've gone quiet.
- Lead Magnet Source: If someone signed up by downloading your guide on "social media marketing," you know exactly what they're into. Send them related content and offers, not random emails about SEO.
When you send the right message to the right person at the right time, you drastically increase the chances of that email hitting the mark and achieving its goal.
Crafting Subject Lines That Get Opened
Your subject line is the gatekeeper. It’s the single most important line you'll write in any email campaign. If it doesn't land, nothing else you've written matters—not the clever copy, not the amazing offer. This is your one shot to stand out in a ridiculously crowded inbox and earn that click.
The good news? You don't need to resort to clickbait or sketchy tricks.
Great subject lines tap into basic human psychology. They spark curiosity, create a little urgency, or just offer clear, undeniable value. The goal is simple: make opening your email feel like the obvious and best choice for the reader at that exact moment.
Just adding a bit of personalization can lift your open rates by a staggering 26%. And I'm not just talking about dropping in a [First Name]
tag. True personalization hints that the email is relevant to them—their interests, their recent activity, or something they bought before.
Leveraging Psychological Triggers
To get people to open your emails, you have to understand what makes them tick. The subject line is the perfect place to put a few psychological principles to work. We're not talking about manipulation here; this is about framing your message in a way that connects and resonates.
Here are a few proven triggers you can build your subject lines around:
- Curiosity: We are hardwired to want answers. A subject line that creates an "information gap"—hinting at something interesting without giving it all away—is incredibly compelling. Something like, "This common mistake is costing you sales" makes people desperate to know what that mistake is.
- Urgency & Scarcity: This is one of the oldest tricks in the marketing playbook because it just plain works. Phrases like "Last chance," "24 hours left," or "Limited spots" trigger a fear of missing out (FOMO) that pushes people to act now.
- Social Proof: We're social creatures, and we look to others for cues on what to do. A subject line like, "See why 5,000+ marketers love this tool" borrows trust from the crowd and makes your message instantly more credible.
- Direct Value: Sometimes, being blunt is best. If you have a killer offer, just say it. "Your 50% off coupon is inside" is impossible to misunderstand and gives a clear reason to open the email.
Even better, try combining them. A subject line like, "Last day to join 1,000 others and save 40%" hits both urgency and social proof.
Don’t Forget the Preheader Text
The preheader is that little snippet of text that shows up right after the subject line in most inboxes. It’s prime real estate that so many marketers just throw away, letting it default to garbage text like, "View this email in your browser."
Think of your preheader as the wingman to your subject line. It’s your chance to add more context, sweeten the deal, or crank up the curiosity you just created.
Your subject line is the headline, and your preheader is the sub-headline. Use them together to tell a miniature story that convinces the reader to open the email and learn more.
Here’s how they can work together beautifully:
Subject Line: A question for you, [First Name]…
Preheader: ...about your content creation process. (Adds specific context)
Subject Line: Your weekend reading list is here 📚
Preheader: We saved our top 3 articles just for you. (Highlights exclusivity)
Subject Line: Uh-oh, your cart is about to expire
Preheader: Complete your order now and get free shipping! (Adds an incentive)
By paying attention to this small detail, you give subscribers one more powerful reason to click. For a deeper dive, our guide on email subject line best practices is packed with more examples.
Practical Formulas for High-Performing Subject Lines
You don’t have to reinvent the wheel every time you sit down to write. Over the years, marketers have figured out which formulas work. Think of these as starting points, and tweak them to fit your brand's voice and your specific offer.
Subject Line Formulas to Test
Formula Type | Example | Why It Works |
---|---|---|
The Question | Are you making these marketing mistakes? | It sparks curiosity and gets the reader thinking, making them want to find the answer inside. |
The How-To | How to write a marketing email that converts | It promises a clear solution to a real problem, offering instant educational value. |
The Numbered List | 5 ways to double your traffic this month | Numbers grab attention and frame the content as scannable and easy to digest. |
The Direct Benefit | Save 3 hours a week on social media | It focuses entirely on "what's in it for me" by highlighting a tangible result. |
But remember, the best subject line is always the one that resonates with your audience. Always be testing. Pit a curiosity-based subject line against a direct-benefit one and let your data tell you what your subscribers actually want.
Writing Body Copy That Connects and Persuades
You did it. You crafted a subject line that earned the open. Now the real work begins.
Your email body copy has just a few seconds to grab your reader’s attention, build a connection, and guide them toward whatever you want them to do next. It's time to deliver on the promise your subject line made.
This isn’t about just listing features or shouting about a sale. Great email copy feels like a one-on-one conversation. It needs to be clear, engaging, and persuasive without sounding like it came from a corporate memo. The goal is simple: make your reader feel understood and show them a clear path to solving their problem.
Structure Your Message With a Proven Framework
Before you start typing, it helps to have a simple structure in mind. One of the most effective and straightforward frameworks for persuasive copy is Problem, Agitate, Solve (PAS). It’s so powerful because it follows the natural way we think about our challenges.
Here’s the breakdown:
- Problem: Kick things off by directly addressing a pain point your reader is feeling. This shows you get it, and it makes them nod along in agreement.
- Agitate: Don’t just state the problem—poke the bruise a little. Describe the frustrations, annoyances, and headaches that come with it. This makes the problem feel more urgent and real.
- Solve: Now you swoop in. Introduce your product or service as the clear, obvious answer to that agitated problem. Frame it as the hero that makes all that frustration disappear.
Let's say you're selling a project management tool for small teams.
- (P) Problem: "Juggling deadlines, tasks, and team chatter across five different apps is a constant headache."
- (A) Agitate: "Important files get lost in endless email chains, nobody's ever sure who’s doing what, and you spend more time chasing updates than doing the actual work."
- (S) Solve: "Our all-in-one platform brings everything together, giving you a crystal-clear view of every project so your team can finally get back on track."
See how that works? This simple structure turns a generic product pitch into a compelling story that connects with real-world struggles. It's one of the core ideas behind a ton of effective messages, and you can dive deeper into similar approaches in our complete guide to https://naturalwrite.com/blog/persuasive-writing-techniques.
Adopt a Human Tone and Ditch the Jargon
No one wants to read an email that sounds like it was written by a robot or your company's legal department. The best marketing emails are conversational and relatable. Write like you're talking to one person, not a faceless crowd.
Use contractions like "you're" and "it's." It just sounds more natural. Ask questions to pull the reader in. Most importantly, slash the corporate jargon. Words like "synergy," "optimize," and "leverage" create distance and make your message feel cold. Just use simple, direct language that anyone can understand.
Key Takeaway: Your email's tone should be an extension of your brand's personality. If your brand is friendly and approachable, your emails should be too. Authenticity builds trust far more effectively than formal language ever could.
Format for Scanners, Not Readers
Let's be honest—people don't read emails; they scan them. Your job is to make your key points jump off the screen. Long, dense paragraphs are the fastest way to get your email sent straight to the trash.
Break up your text into short, digestible chunks.
- Use super short paragraphs: Aim for one to three sentences, max.
- Lean on bullet points: They are perfect for listing benefits, features, or steps.
- Use bold text: Make key phrases or takeaways stand out so they can't be missed.
- Add subheadings: Break the email into logical sections to guide the reader's eye.
This whole approach respects your reader's time and makes it dead simple for them to get your main point in seconds, even on a tiny phone screen. For more specific ideas on writing for every stage of the customer journey, checking out proven resources like these lead nurturing email templates can be a huge help.
Weave in Personalization Naturally
Personalization is way more than just dropping a [First Name]
tag in the greeting. Real personalization makes the reader feel like the email was written just for them. It's about using what you know about their behavior to deliver something genuinely relevant.
And it works. Campaigns that use personalization see a 13% increase in click-through rates. While around 70% of marketers are using AI for some parts of their email marketing, 68% are still focused on using basic profile info like names to tailor their messages. There's a huge opportunity to go deeper.
Here are a few ways to add meaningful personalization:
- Reference past purchases: "Since you loved our Classic T-Shirt, we thought you’d like our new line of hoodies."
- Mention browsing history: "We noticed you were checking out our guide to landscape photography..."
- Use location data: "Get ready for the heatwave in [City] with our new collection of summer wear."
When you use data to provide real value, your email stops being a generic blast and starts feeling like a helpful, timely recommendation.
Designing a Call to Action That Gets Clicks
Alright, you've written some killer body copy. Now comes the moment of truth: the call to action.
Your CTA is the bridge between the value you just promised and the goal you're trying to hit. It's where the reader decides to either close the tab or take the next step. A weak, passive CTA can make an otherwise brilliant email fall completely flat.
The difference between a CTA that gets ignored and one that gets clicked often comes down to psychology and crystal-clear instructions. You need to make the next step feel like the most obvious, logical, and beneficial thing for your reader to do. Forget generic phrases like "Click Here" or "Learn More." We can do better than that.
From Passive Phrases to Action-Oriented Verbs
The words you put on that button are everything. They need to be specific, packed with action, and focused on what the user actually gets. Strong verbs are your best friends here—they create a sense of momentum and make the benefit tangible.
Think of it this way: your CTA should complete the sentence "I want to..." from the reader's perspective.
- "I want to... Get My Free Template" (Not "Submit")
- "I want to... Start My 14-Day Trial" (Not "Sign Up")
- "I want to... Claim My 50% Discount" (Not "Purchase")
This little tweak in framing changes the entire dynamic. Suddenly, it’s not about what you want them to do; it’s about what they get by doing it.
Your CTA isn't just a button; it's the climax of your email's story. It should feel like a satisfying conclusion that provides a clear benefit, making the click an easy and confident decision for the reader.
The Visual Power of a Great CTA
Beyond the copy, the design of your CTA plays a massive role in whether it gets noticed. People don't read emails; they scan them. Your CTA needs to be a visual anchor that grabs their attention and is impossible to miss.
I've found that focusing on three key design elements works wonders:
- Color and Contrast: Your button has to stand out. Use a color that contrasts sharply with your email's background but still feels on-brand. If your email is mostly blue and white, a bright orange or green button will pop right off the page.
- Size and Shape: The button needs to be big enough to be easily tapped on a phone, but not so big it looks obnoxious. I also find that rounded corners tend to feel more friendly and clickable than sharp, square edges.
- White Space: Don't crowd your CTA. Giving it plenty of breathing room with white space makes it a focal point. This simple trick tells the reader's brain, "Hey, this is important—look here."
This is all about guiding the reader's eye from opening the email to clicking that button, and finally, to converting.
The chart above really drives this home. You can see the drop-off at each stage, which is exactly why a powerful CTA is so critical for bumping up your click-through and final conversion rates.
CTA Copy Comparison From Passive to Persuasive
Transforming your CTA copy from something passive into a persuasive powerhouse is one of the quickest wins in email marketing. Here’s a look at how to make that shift, moving from generic instructions to value-driven commands that feel like a no-brainer for the reader.
Generic CTA (Avoid) | Action-Oriented CTA (Use) | Why It Works Better |
---|---|---|
Learn More | See How It Works | It's more specific and curiosity-driven. "How it works" implies a demonstration. |
Submit | Get My Free Ebook | Focuses on the benefit (getting the ebook) instead of the action (submitting). |
Buy Now | Add to Cart & Get 20% Off | It highlights the immediate reward and feels less transactional. |
Sign Up | Create My Free Account | "Create" feels proactive, and "my" makes it personal and ownership-driven. |
Download | Download My Cheatsheet | Personalizes the offer and clarifies exactly what they are getting. |
As you can see, the "use" examples are all about framing the action around a direct benefit to the user. It’s a subtle but powerful change in perspective that can make all the difference.
Create Urgency Without Being Pushy
A little urgency can do wonders for click-through rates, but you have to be careful. The goal is to motivate action, not create anxiety. You do this by gently pointing out scarcity or a deadline in the text right around your CTA button.
For example, instead of just a button that says "Shop Now," add a little nudge right above it:
- "Offer ends tonight at midnight."
- "Only 12 spots left at this price."
- "Your 20% off coupon expires in 24 hours."
This context gives your reader a compelling reason to act now instead of putting it off and forgetting. When you learn how to write a marketing email that really works, mastering this delicate balance is a game-changer. You want the reader to feel smart for acting quickly, not pressured into a decision.
Testing and Optimizing for Better Results
Hitting ‘send’ on a marketing email isn’t the finish line. Honestly, it's just the starting block for your next campaign. Writing great emails is an iterative game, where every single send hands you valuable data to make your future messages smarter, sharper, and way more effective.
This is where good marketers become great ones—by treating every campaign as a chance to learn.
Before any email goes out, you absolutely need a pre-flight checklist. This is non-negotiable. It’s a quick but critical review that stops simple, face-palm mistakes from killing your entire effort.
- Proofread everything. Twice. Seriously, read it out loud. You'll catch all the awkward phrasing that your eyes just skim over.
- Check every single link. A broken link on your main CTA is a total conversion killer. Make sure they all point to the right, fully functioning pages.
- Test on mobile devices. Well over half of all emails are opened on phones now, so your message has to look perfect on a small screen. Check the formatting, how images render, and if the buttons are easy to tap.
Using A/B Testing to Make Smarter Decisions
Once you're confident the email is error-free, it's time to gather some real-world data.
A/B testing, or split testing, is your most powerful tool for this. It’s pretty simple: you send two different versions of your email to small, separate chunks of your audience to see which one performs better.
The golden rule here is to test only one variable at a time. If you change the subject line and the CTA button color, you’ll have no clue which change actually drove the results.
Focus on testing the elements that have the biggest potential impact:
- Subject Lines: Pit a curiosity-driven subject line against a direct, benefit-focused one and see what wins.
- Calls to Action (CTAs): Compare different button copy (like "Get Your Discount" vs. "Shop the Sale") or even test out different colors.
- Email Offers: Does a 20% discount get more clicks than a "free shipping" offer? There's only one way to find out.
Let the test run until you have a statistically significant result, then send the winning version to the rest of your list. This data-driven approach pulls all the guesswork out of the process. It’s a foundational part of any strong marketing strategy, much like the core ideas behind many content marketing best practices.
The goal of A/B testing isn't just to win one campaign; it's to build a library of insights about what your specific audience responds to. These learnings compound over time, improving every email you send.
As inboxes get more and more crowded, this kind of optimization is only going to get more important. The global email user base is projected to jump from 4.83 billion in 2025 to 5.61 billion by 2030, with daily traffic expected to hit a staggering 523 billion emails. As you can read in the full email statistics report, standing out will increasingly depend on smart, data-informed optimization.
A Few Common Questions About Writing Marketing Emails
Even with the best plan in hand, questions always pop up when you're in the thick of writing a marketing email. Let's tackle some of the most common hurdles so you can move forward with confidence.
What’s the Ideal Email Length?
There’s no magic number here, but the consensus is that shorter is almost always better. Think about it: most people are scanning emails, probably on their phones. The sweet spot is usually between 50 and 125 words.
That gives you just enough room to land one clear idea and explain its benefit without forcing your reader to scroll through a wall of text. If you have more to say, that’s what landing pages and blog posts are for. Link out to them instead.
How Often Should I Send Marketing Emails?
This is the ultimate "it depends" question. The right cadence really comes down to your audience, your industry, and what you’re sending. That said, a great place to start is once per week.
Sending weekly keeps your brand top-of-mind without overwhelming your subscribers' inboxes. The key is consistency; choose a schedule you can stick to and deliver value with every send.
From there, you can start testing. Watch your engagement metrics. If your open and click rates start to dip, you might be sending too often. On the other hand, if your subscribers are consistently engaged, they might actually welcome more from you.
Should I Use Emojis in My Subject Lines?
Yes, but be smart about it. Emojis can definitely help your subject line stand out in a crowded inbox and boost open rates. They add a bit of personality and can get an emotion across in a single character.
But their effectiveness really depends on who you're talking to.
- B2C brands usually see great results with emojis, especially when they match a fun, casual tone.
- B2B audiences can sometimes see them as less professional, so it’s best to use them sparingly.
When in doubt, test it out and see how your subscribers respond. If you want to dig deeper into this and other related topics, you can explore these fantastic Email Marketing resources.
Ready to transform your AI-generated drafts into polished, human-sounding emails that bypass detection? Natural Write instantly refines your text for clarity, tone, and readability, ensuring your message always connects. Try it free and see the difference at https://naturalwrite.com.